As a wedding photographer who prints a lot of his own work, I have a lot of other photographers say they think the market is dead for it. I wanted to, hopefully, explain how the market for selling prints is not dead, just greatly different then it was 10 years ago. Digital printing, cheap digital printing, is offered at every corner store. I highly encourage my clients to use these services for exactly that – cheap prints. However, cheap prints also have little color control, little to no quality control and the materials/inks they use are just what you think they are – cheap. However, professional labs or printing your own using pigment based professional printers is a great supplement to the corner store.
I offer my wedding, portrait & commercial clients high-end printing using custom paper and pigment based inks that have an archival lifespan of 300 years. Obviously my clients photos are extremely important to me so I have gone to great lengths to learn how to print my own so I have complete control of the quality, the materials and the end product.
How has my customer response been? See a few orders below (Received in one weeks time):
(A commercial Order)
SUBTOTAL: $1,022.95
SHIPPING & HANDLING: $0.00
SALES TAX: $79.28
TOTAL: $1,102.23
(An order from a wedding guest)
SUBTOTAL: $182.05
SHIPPING & HANDLING: $6.00
SALES TAX: $14.57
TOTAL: $202.62
(A social event order)
SUBTOTAL: $349.30
SHIPPING & HANDLING: $6.00
SALES TAX: $27.54
TOTAL: $382.84
So how I do it (i.e. – the good stuff):
1 – Talk to your clients.When talking with my current or potential clients, I find out initially if they are interested in prints from their event. This can be a casual conversation or a direct question, whatever works best with your style. I always want to discuss the difference in printing & professional finishing from a commercial lab vs your local Walgreens/Costco. They key areas I discuss are quality of the print (the professional finishing I do to ensure its quality), the additional options I can offer (paper types, inks, etc) and, most importantly, the materials used (I print my own with archival papers and inks giving me a 300 year print life).
2 – Give your client a way to order.I use business cards with my logo on the front and instructions on how to access the images on the rear. These are then laid around at the site in different places where people can pick them up. I also keep a few on me for when people ask but I never, ever will hand a card to someone unsolicited.
3 – Have a good photocart setup.I use Redcart but smugmug, photocart or any other solution will work. It needs to be personalized, easy to navigate with the ability to save favorites and have easy payment methods. I have a $25 minimum order amount on my cart that many labs require as well.
4 – Have a call to action!Let me say this again.. GIVE YOUR CLIENTS & WEDDING GUESTS A REASON TO ORDER! When I first started doing this, my print sales were poor at best. A tip I read on the Digital Wedding Forum did made a HUGE difference. Offer a 25% discount within the first two weeks on all prints. I cannot stress this enough.. without this my gallery traffic was great but had very little in the way of actual orders.
None of this is rocket science and i’m sure it’s no big secret, but professional printing services is still (mostly) in the realm of professional photographers and if you are not offering this service to your clients, you are missing out on a huge opportunity to not only provide your clients professional grade prints, but a growth center of your business.
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