I get asked frequently, in this economy, “How is your business doing?” I tell all, “That we are thriving and that most of our clients are thriving.” They then ask, “What makes the difference?” I then give them the advice Jon Gordon articulates, The strongest may survive but it is the passionate that will thrive. If you want to be successful today you must do the tough thing and prune your team, and then load your team with passionate people… and most of all you must be passionate yourself. In the past maybe you could be lukewarm and mediocre and still be successful. Not anymore. Now, in today’s competitive environment, your passion and your purpose must be greater than your challenges. You have to be willing to work harder, run faster, drive further, study more, practice longer, lead better, sweat more, love deeper and this requires passion. Passion wakes you up earlier. It dials your phone one more time to make one more sale. It rallies your team together when times are tough. It moves you to see one more patient after a long day at the hospital. It provides legendary customer service. Passion transforms workplaces.
But what about someone who has a low paying job or who is in a job that quite frankly is hard to be passionate about you might ask? I get this question often and my answer is: “It’s not the job or the money you are being paid but the passion that you bring to your job that matters.” After all, I’ve got fast food worker clients who are more passionate about their jobs than some of the professional athletes making millions of dollars that we serve.
If your people aren’t passionate about the work they do and the people they work with, and if they aren’t passionate about your brand and mission, then you need to let them off the team so they can find another team where they can live their passion. This is good for them and it’s good for your team.
By letting disengaged employees off the team you make room for those who are passionate about your team and organization-and with a company filled with passionate people you will thrive while others merely try to survive.
Wayne T. Essex Ph.D.
Essex & Associates, Inc.
Tax, Accounting, HR, Payroll
No comments:
Post a Comment